Feel Free to Text or Email  Us: customer@jaxhelicoptertours.com

1) What is the youngest child you are willing to fly?

Your beautiful child must be at least 2 years old and willing to wear the protected ear gear unless you bring your own.   

2) How will my visit be?

You will be greeted by our courteous staff where you will receive a safety briefing followed by a photo session.  Yes, we want you to leave extremely happy and because of that get ready to take pictures.  Following these events, you will be flight ready where you and your personal Commercially Rated Pilot will climb aboard our four (4) seat helicopter for your tour.

3) When I get to the JAX Helicopter Tour Office, should I expect to pay additional fees such as taxes or fuel charges?

No.  Our business model is a hassle-free atmosphere.  We believe that we are selling you the experience so because of that we provide everything for a flat fee.  

4) What is the maximum weight limit on your Helicopter?

The maximum weight is 285 lbs per person or a 650 lbs group weight limit.  These standards are set for your safety by JAX Helicopter Tours.

5) I am afraid of flying, however, I am looking to get over my fear?

No worries you will be flying one of our most experienced helicopter pilots.  You will be given all the necessary tools to succeed in this activity. 

6) I noticed that you run daily discounts on your website. If I book online do I automatically qualify for them?

Yes. By booking through our website you automatically qualify for our promotions outline on our website.  If you have any question please call us.

7) Do you offer training for airplanes? (Fixed-Wing)

No. We only fly helicopters exclusively, however, feel free to visit our friends at 
Holliday Aviation (http://www.holladayaviation.com/)

8) What is there to do for my friends who may not be participating in your tour?

Your friends are welcome to seat in our lounge area and see movies.

9) Please tell me about your cancellation and rescheduling policy?

If we cancel the flight you will have the option to receive a full refund or a reschedule of the flight.  However, if you cancel on the day of the event a $45 booking fee will be charged and we will refund the rest unless you reschedule your flight for a later day/time.  Please understand that this booking fee is to cover the staff that is hired to serve you as we tent to only book no more than two sessions in one hour.

10) Can I bring my own wine or champagne?

Yes, however, must have a screwable lid to prevent spillage.  In addition, you must be at least 21 years old.  Please call us or text us for details at our business number.

11) I need aerial pictures of my site or multiple sites or a customized flight.  Can you handle my specialized request?

Yes, you will be flying with our most experienced pilot with over 10 years of aviation experience flying in the Jacksonville, New York, Philadelphia, Connecticut, and New Jersey area.  Call us for details.

(904) 270-9523