Vice President / Booking Coordinator
Nancy Herrera has many hats here JAX Helicopters. She serves as booking coordinator of all matters related to our day to day operations. In addition, Nancy is a native German who makes our customer satisfaction her top priority which results from her 20 years of customer service and 3 years of aviation experience. Moreover, when she is not working with our day to day operations, she works as a Realtor in her spare time when she is not taking care of our two little ones.
Ground Coordinator / Customer Service Representative
Carl Pollard has over 14 years of aviation experience. Carl is in the US Navy where he works as part of a team for the quality assurance of the maintenance of the Navy Seahawk MH-60 helicopters program. Safety is his number one priority so please listen to him.
Director of Flight Operations / Chief Pilot
Luis Herrera serves as the Director of Operation and Chief Pilot and makes safety his top priority. He has been in aviation for over 10 years. He holds an instrument commercial-rated pilot certificate with over 1450 rotorcraft flight hours. In addition, prior to starting JAX Helicopter Tours, he worked as a Rotorcraft Certified Flight Instructor while helping the creation and expansion of Heliflights LLC in New Jersey for 6 years. Furthermore, Luis has over 20 years of Equity Regulatory experience which have to instill an attitude of excellence. He lead a team of Analyst for Trades Surveillance at Deutsche Bank Americas for the last 4 years.