Operational Manager / Customer Service Representative


Carl Pollard has over 14 years of aviation experience.  Carl is in the US Navy where he works as part of a team for the quality assurance of the maintenance of the Navy Seahawk MH-60 helicopters program.  Safety is his number one priority so please listen to him. Carl's positive attitude towards life and great personality is why we consider him part of our family and are very proud of everything that he continues to achieve. 

TEAM JAX

Vice President / Booking Coordinator


Nancy Herrera has many hats here at JAX Helicopter Tours.  She serves as coordinator of all matters related to our day to day operations.  Moreover, Nancy is a native German who makes customer satisfaction her top priority.  In addition, Nancy loves helping families find their dream home so if you find yourself needing a trustworthy and genuine realtor please give us a call.  She has seen Northern Jacksonville from the sky and land so her prospective is very unique.   

Director of Flight Operations / Chief Pilot


Luis Herrera serves as the Director of Operation and Chief Pilot at JAX Helicopter Tours.  He has been in aviation for over 11 years.  He holds an Instrument Commercial pilot certificate and a Certificate Flight Instructor endorsement ratings having logged over 1,500 rotorcraft flight hours.  Prior to starting JAX Helicopter Tours, he spent a number of years working on the trading floor of the NYSE where he learned how our Equity market works. Above all, his greatest achievement are his kids, the life of individuals he has been able to help, and the ability to share his passion for aviation with folks of all backgrounds.